About
Giovanni Hale
I'm a systems administrator. I like being handed an unfamiliar system, figuring out how it actually works, and then explaining it clearly to the people who depend on it.
I've spent more than ten years in enterprise IT, much of it supporting executives and working across identity, endpoint management, and security tooling. That's work where the details matter and the person on the other end needs a straight answer, not a lecture.
I write these notes for two reasons. Writing is how I make sure I understand something. And if you're deciding whether to work with me, I'd rather show you how I think than tell you.
What I've worked with
| Identity | Okta, Microsoft Entra ID, MFA, user lifecycle |
|---|---|
| Endpoints | Microsoft Intune, Kandji, Apple Business Manager, Windows and macOS fleets |
| Productivity | Microsoft 365, Google Workspace |
| Security | CrowdStrike |
| Service | Jira Service Management, Confluence |
Background
B.S. in Information Technology, cybersecurity concentration. Before IT, I served as a U.S. Navy Hospital Corpsman.
Get in touch
Email me at giovannihale@gmail.com.